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CHAPTER 3 · ROUND 1

Chapter 3 · Question 1.1

Key Idea

Beginner Knowledge. You have 60 seconds. Choose the one best answer. This question develops practical judgment in products, services, and customer value.

At a roadside breakfast stall, customers who have just bought steamed buns often ask, "Do you have hot water?" Which of the following does this signal suggest the customer is actually looking to purchase?
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