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CHAPTER 3 · ROUND 3

Chapter 3 · Question 3.2

Key Idea

Beginner Knowledge. You have 60 seconds. Choose the one best answer. This question develops practical judgment in products, services, and customer value.

Residential housekeeping services: Company A is cheaper but often late and does a poor cleaning job; Company B is slightly more expensive but punctual and follows a checklist for quality verification. For a household expecting to host elderly guests tomorrow, which is the more reasonable assessment?
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