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CHAPTER 3 · ROUND 5

Chapter 3 · Question 5.5

Key Idea

Beginner Knowledge. You have 60 seconds. Choose the one best answer. This question develops practical judgment in products, services, and customer value.

A laundry pickup point at an office building finds that white-collar workers are most annoyed when "clothes aren't ready when I stop by after get off work." Besides urging staff to speed up, what alternative solution better meets this need?
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