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CHAPTER 2 · ROUND 2

Chapter 2 · Question 2.2

Key Idea

Beginner Knowledge. You have 60 seconds. Choose the one best answer. This question develops practical judgment in customers and market research.

A pet grooming shop's webpage displays 20 five-star reviews; all were posted during the same week and use very similar wording. What should you pay most attention to when reading these reviews?
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