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CHAPTER 3 · ROUND 8

Chapter 3 · Question 8.1

Key Idea

Beginner Knowledge. You have 60 seconds. Choose the one best answer. This question develops practical judgment in products, services, and customer value.

A customer says, "Your products are great, but I work overtime until 9 PM, and by then, you're already closed." What kind of signal is this primarily?
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