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CHAPTER 3 · ROUND 10

Chapter 3 · Question 10.2

Key Idea

Beginner Knowledge. You have 60 seconds. Choose the one best answer. This question develops practical judgment in products, services, and customer value.

Three office-area lunch spots have similar overall ratings but for different reasons: Shop A has consistent food quality but long lines; Shop B serves food quickly but the seasoning is inconsistent; Shop C is quiet but often sells out of the most popular dishes. If your customers need to be back at their desks by 12:10 PM every day and dislike overly salty food, how should you rank these shops?
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