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CHAPTER 3 · ROUND 10

Chapter 3 · Question 10.3

Key Idea

Beginner Knowledge. You have 60 seconds. Choose the one best answer. This question develops practical judgment in products, services, and customer value.

During a nail salon's promotional week, a staff member wants to upsell a "rhinestone-embellished package" to a student who needs short nails for laboratory work the next day. How should you decide?
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